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Is reverb.com Safe? It is such a highly traffic'd site that the well priced stuff often sells hours after it is listed. So, of course this hits home for me. Reverb’s mission to help anyone buy and sell music gear is very inspiring. Blog Support. I have a huge passion for rock music and I extremely enjoy playing it. REVERB UNSAFE FOR BUYERS / NO BUYER SUPPORT, Buyer beware! Helping people on their rock journey is what drives me to keep on playing. Reverb has started directing browsers away from sites because they don't like what they posted on Face Book, which has nothing to do with selling music gear. The price will probably include shipping expenses and you may even have to pay for import taxes. research@userinterviews.com Hi Jaimie, My name is Tasia and I work as user researcher at Reverb. Ordered product from Seller but wasn't as promised. Just put an EDIT button there. In the unlikely event that you encounter issues with your purchase, Reverb can help you. Adding all the same make an models and conditions and divide by the number of instruments that are equal to the instrument in question. In this article You will find out Is Reverb com a Legit Site and learn what Reverb.com is. So, is reverb.com safe? I had few problems while purchasing and leaving review, but it seems like i always have to go through reverb.com to solve it. Reverb will also automatically “bid up” the auction to a set increment slightly above the highest bid. Reverbnation Overview. Claim your listing for free to respond to reviews, update your profile and manage your listing. reverb is a good site, cheaper than and much nicer than eBay, but sitting on a bloke's cash without warning, and demanding personal information in order for it to be released, after the event, is not on. After selling 3 items on Reverb, I will never, ever list another item here. If two days have passed after contacting the seller and there is no answer, you can proceed to contact Reverb Support to help mediate the issue. Is that website legitimate? Having said this, one of the factors that currently favor eBay over Reverb is the buyer/seller’s rating. Required fields are marked *. However, as a fairly new company that greatly relies on the behavior of its users, a natural question that arises is: Is Reverb A Good/Trustworthy Site To Buy From? After I wrote the ad, it asked me for my password, and when asked for the password to be reset, it also reset the entire page and through away my ad. I see this as a "better EBay" for musicians. You might find that different people or stores will have that product available. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. I've since found a legit seller on Reverb and I' bought a vintage P bass from a legit seller in California the morals of this story are two fold first buyer beware and theres an ass for every seat . Join millions of music makers all over the world on Reverb. Scamwatch is a website run by the Australian Competition and Consumer Commission (ACCC), and provides information to consumers and small businesses … You will most likely need said documentation and photos to prove your issue. You will be pleased to know yes Reverb is the real thing when it comes to buying and selling music gear. Buyers who repeatedly do not pay can be considered for account suspension. Take these eight simple steps to test whether a website is legitimate or not. I still check their site for items that interrest me, but I have not found one to pull the trigger on yet. One thing with Reverb is as a seller if you allow for offers to be made, they usually don't pan out. This way, you can be aware of what the process would look like if you were to request a refund/return. If you are wondering is Reverb com a Legit Site. Adding to this is the fact that as of now, users seem to be very happy with Reverb’s customer service. As for return shipping costs, if the item was damaged or not as described, the seller will be responsible for shipping costs. For example, I have had multiple deals where someone makes an offer, I accept, then the buyer doesn't follow through. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. But because of the timeline difference, i'm awake having problem while they are not so i just wait for their reply for a long time and it finally gets to them, they sometimes makes me wonder if they ever listened to me. One of the biggest advantages that Reverb has over eBay is their protection policies. View Safe Browsing Site Status I appreciate that youtube and reverb nation obviously use different criteria for a 'play'. Upon receipt by the buyer it was noted that there was a crack down the side of the guitar. This site is owned and operated by Jacob Sobolev. Is it the new eBay? If you found this article useful you may want to save this pin below to your Guitar board, I have been playing guitar since 2004. Sign in. Welcome to the Reverb Help Center! 13 reviews for Soundstagedirect, 2.3 stars: 'If you are a seller, beware. Community. Although Reverb doesn’t permit this format for regular user’s listings, there is an auction-style format for special events. Guitar Tricks Vs Fender Play - What Should You Choose? I then chose to use Reverb safe shipping versus buying insurance at UPS. To qualify for Reverb Buyer’s Protection, all transactions and communication have to happen within the Reverb website. Check if Reverbnation.com is classified as malware on Safe Browsing: This site is not currently listed as suspicious. These auctions are based on a maximum bid system called Second Price Auction. Free website reputation checker tool lets you scan a website with multiple website reputation/blacklist services to check if the website is safe and legit or malicious. “Reverb was founded with a simple mission: to create the best place for musicians to buy and sell the gear they use to create the music they love.” – Reverb.com. To put it simply, any user can place a bid within a specific period of time. It is important for you to always review the listing Shop Policies before purchasing a seller’s product. Reverb currently has 500,000 buyers and 178,000 sellers that actively use the site. #2 Use a website safety-check tool. Reverb has decided to let all of their customers be impacted equally now that they have changed their payment process to "Reverb Payments". The website will offer record stores, collectors, and music fans an easier and more cost-efficient option for buying and selling records and other physical music formats online. This is why over the past few years Reverb has rapidly evolved and will continue to. Reverb is an online marketplace where you can buy or sell music gear. This site also participates in other affiliate programs and is compensated for referring traffic and business to these companies. link to Guitar Tricks Vs Fender Play - What Should You Choose? The WoT scorecard provides crowdsourced online ratings & reviews for reverb.com regarding its safety and security. This would help you gauge if the site is legit. kushman Member. When I exhausted the road with the seller I escalated to Reverb support. Is Reverb.com legit? As long as I can remember I always had a huge passion for rock music and I extremely enjoy playing it. Read real customer ratings and reviews or write your own. Similar to the interaction you would encounter at a marketplace, you can negotiate your price with your potential seller. Are you looking for the best gifts for guitar lovers? Reverb can potentially cancel any order that is not completed before the 72-hour time period. This site is a big fraud and it is disgusting. If you need more time to submit your payment, you can inform the seller and they can potentially accept or decline. YouTube is … Reverb is an online marketplace where you can buy or sell music gear. They have ZERO CONCERN for our precious instruments or our financial transactions. How am I supposed to prove an intermittent issue with an amplifier being disabled and not technically evolved enough to video? Even now the song only has 158 views. The website Reverb.com recently announced an open beta launch for Reverb LP. When questioned for real data, they ignore you. eBay has “great” protection policies for buyers such as a 6-month return window. Some of the top shops within Reverb are Chicago Music Exchange, Guitar Audio, and Vision Guitar. Reactions: CarpathianWhips. As I mentioned before, Reverb is an online marketplace that consists of independent sellers. A small group of morally-challenged individuals have discovered that there is a great deal of money to be made by publishing fake news articles. Reverb is a leading online marketplace for buying and selling new, used, and vintage musical instruments. Reverb nation is a site to network with different artists and get assistance for your collection. It is such a highly traffic'd site that the well priced stuff often sells hours after it is listed. Reverb does seem overpriced and I like that some of the best deals and most legitimate ads are here and tdpri and a few other similar forums - and there is … You can apply for a refund of Reverb Payments orders or a refund for PayPal orders. The website was founded in 2013 by David Kalt shortly after he purchased music instrument store Chicago Music Exchange and became frustrated with then-available options for buying and selling guitars online. Best balance for fairness and customer support for buyers and sellers on any platform I have tried, and i have tried plenty! Therefore, all return policies within Reverb will vary according to the seller. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. You decide. In short Reverb is the leading market place for online buyers and sellers of musical instruments. Reverb has a lot of nice stuff lot of it is overpriced shipping usually knocks it out of a good value, To find more information about reviews and trust on Sitejabber.com please visit. This 18-year difference is surely noticeable in the range of user base between the two. ReverbNation helps Artists grow lasting careers by introducing them to music industry partners, exposing them to fans, and building innovative tools to promote their success. Unable to get refund or help from Reverb.com, Great site for buying and selling audio gear, Very professional site and product shipping. Alexa is the most popular service used to rank websites based on their traffic and pageviews. Great price, shipped promptly, and happy with both. Fraudsters are extremely cunning and good at creating convincing websites. Buying used is a way of lowering the cost of an item, but you do get the risk of getting malfunctioning gear. Or is it a scam? I don't own that kind of equipment, I'm older and disabled. The first thing you’ll do is type on the search bar the piece of gear you are looking for. This is a scam. I admit it though, I also use the site for a guide for average price of my own gear. I've bought and sold on Reverb and the rarer occasions there was an issue sellers took care of the matter. What they don't tell you is UPS considers them the shipper and wont return your merchandise or work with you as a seller if there is a shipping issue. Do not use this site, they just want your money. So yeah wasn't the best place to shop. Where sites like eBay often differs sometimes too much to the buyer Reverb doesn't respect buyers at all! Considered safe by WOT. Reverb‘s (Etsy) uneducated listings dept will baselessly pull your listing claiming trademark "design" infringement and will threaten to suspend you if you relist. “My experience has been 100 percent positive. These guidelines are flexible and can be changed if you agree on different terms with your seller. For instructions on how to proceed in these cases, please see this article. After I re-wrote it, Reverb offered to waive the selling fee, but insisted that I give them my credit card info, even though I offered to pay any other fees in advance using PayPal. Reverb Buyer’s Protection ensures you are safe from any fake, faulty, or falsely advertised items. I got this in my gmail this morning. I was really hoping that Reverb.com would be a better site for selling than eBay. You can also look at the difference in price if you buy the piece of gear as new or used. Meanwhile you waste days waiting for them to pay. Claim this site. I would look elsewhere to sell your items unless you want to deal with folks who could care less about their customer base, aka the people that pay their wages. As a buyer, you can enter any auction-style sell posted on Reverb. After running several checks, if you are still not convinced on the legitimacy of a website. Join millions of music makers all over the world on Reverb. The difference with something like reverb or ebay is that, if the seller is a cheat, you have a third party who can step in and make it right. Share your voice on ResellerRatings.com Just browse for the contact details and call the company directly. This gives you a wide variety of options when looking for specific gear. Reverb Protection is what makes our community so strong. I truly appreciate the way in which Reverb handled this matter. Reported to Reverb.com customer support but didn't receive help. Who said that cons weren’t clever? It can be difficult to spot a fake, fraudulent or scam website. eBay has systems in place to monitor and track fraudulent activity. I lost $1000 bucks this way and they told me to bad so sad and would not intervene. Reverb also has a feature that allows you to search for specific shops, in case you are familiar with a particular store. Reverb only seems to care about patronizing customers when calling about getting scammed and they are no help. They provide no proof and no returned response to their baseless, ignorant claims. However, as a fairly new company that greatly relies on the behavior of its users, a natural question that arises is: Is Reverb A Good/Trustworthy Site To Buy From? Reverb has served as a great avenue to purchase and sell not just the common items but also the more difficult to find items. link to 70 Awesome Gifts For Guitar Players - The Ultimate List. The site is laid out well and the fact transactions are process right through shipping is great. I bought an Alesis Strike Pro Kit Electronic Drum Set through Reverb and the sound processor failed under warranty. If you are a seller, beware. Amazing benefits (healthcare for employee / spouse / family is all covered 100%). Both sites offer safeguards to protect both buyers and sellers. Theres been no trademark EVER filed for the design of the guitar I listed, and yet the uneducated listing dept cannot be bothered. Wouldn't recommend site due to fact that Reverb.com wouldn't make dishonest seller do the right thing! Once the sale ends, the highest bidder will get the item on sale. Reverb lets you know through the interface and an email when your bid has been upped. It is important for you to know that you must communicate Reverb Support within 7 days of getting your purchase or within 14 days of when you were supposed to get your delivery. I got an amazing deal on Drum Workshops' oversees brand PDP (new) and the seller (Guitar Center in Florida) set me up with extra heads and accessories. 13 reviews for Soundstagedirect, 2.3 stars: 'If you are a seller, beware. See my signature for my FB group where I continuosly post links to well priced gear on the internet, Reverb included, often hours after it is listed. There are interesting tech, product and marketing challenges to solve as Reverb continues to grow. Only time will tell how the Reverb experience evolves but as of now, it is a great choice for you to acquire new gear. If you used a credit card using PayPal Guest Checkout, the money will be returned to said credit card. Consumers complaining about ReverbNation most frequently mention credit card, free trial and bank account problems. My YouTube vids have sold probably $100,000 worth of instruction DVDs and CDs. Refunds usually take around 48 hours. If they want to be political, I won't buy anything from them. These events are usually either coordinated Reverb events or artist gear auctions. In any case, you will need documentation and photos of any issues you encounter. If yes, then you must keep reading this out. Your email address will not be published. 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